Skip to main content

Not All EV Service Stations Are Equal

Lessons from a Birmingham to Plymouth Road Trip

Planning a long drive in an electric vehicle (EV) takes a little more thought than a traditional petrol or diesel journey — especially when it comes to charging stops. While the UK’s EV infrastructure has improved massively, not all motorway service stations are equal when it comes to charger availability, speed, and reliability.

On a recent journey from Birmingham down the M5 to Plymouth, I discovered just how varied the charging experience can be — and why having a reliable home EV charger is still the smartest way to stay in control of your charging costs and convenience.

The Journey: A Lesson in Charger Planning

I set off from Birmingham in my BMW iX3, planning a straightforward strategy:
Drive to Taunton or Exeter, enjoy some lunch, give the battery a healthy top-up, and then continue to Plymouth with enough range to make it back to Brum the next day.

Simple, right? Not quite.


Unexpected Detour

As Mike Tyson famously said:

“Everyone has a plan until they get punched in the face.”

In my case, the “punch” came when the motorway closed between Junctions 8 and 9. After a long detour, we decided to stop at the Gordano services near Bristol — a large, busy location where you’d expect plenty of charging options.

Reality Check at Gordano Services

Surprisingly, Gordano had only two CCS chargers, and one of them was out of order. That left a growing queue of frustrated EV drivers waiting their turn. Meanwhile, the Tesla chargers? Plentiful and completely operational — but useless unless you’re driving a Tesla.

Lesson learned: don’t assume big service stations have better EV charging facilities.

Sedgemoor Services: Slow and Steady

Our next stop was Sedgemoor services, where there were more chargers available — but they were capped at just 26kW. That meant painfully slow charging times compared to rapid chargers elsewhere. We grabbed a coffee, topped up a little, and pushed on.

Exeter: EV Heaven

Finally, we reached Exeter services, where the charging experience was completely different:

  • Plenty of chargers available
  • Speeds up to 150kW+
  • Added 18kWh in just 12 minutes

A smooth, stress-free top-up — exactly what every EV driver hopes for.

The Takeaway: Plan Ahead

The UK’s EV charging infrastructure has come a long way, but as my trip proved, not all service stations are equal. When planning long journeys from Birmingham or anywhere in the West Midlands, keep these tips in mind:

  • Check charger availability in advance using apps like Zap-Map or PlugShare
  • Avoid bottleneck locations with limited rapid chargers (e.g. Gordano… for now!)
  • Have a backup plan for alternative stops
  • Charge at home whenever possible to save money and reduce stress

Why a Home EV Charger is Still the Best Solution

While public charging is useful on long trips, home EV charging is faster, cheaper, and far more convenient for everyday driving. With an off-peak energy tariff, you can pay as little as 7p per kWh — compared to up to 85p per kWh at some public rapid chargers.

At Brum-E, we install high-quality home EV chargers across Birmingham and the West Midlands — and we can get you up and running in just 7 days.

  • Fast, local installation
  • Transparent pricing from £999
  • Save money on every charge
  • Reliable aftercare and support

Book a Free
site survey

Free in person site survey
5.0
Based on 70 reviews
powered by Google
Raheem Hussain
10:14 19 Sep 25
Even though we weren’t able to proceed with our EV charger installation due to our own circumstances, we cannot recommend this company highly enough. From start to finish, Patrick and Michelle provided absolutely outstanding service friendly, professional, and incredibly knowledgeable. They went above and beyond to guide us through the process, answering every question with patience and clarity.

It’s rare to come across a team that genuinely cares this much about their customers, even when the job doesn’t go ahead. If you’re considering an EV installation, don’t hesitate to choose them, you’ll be in the best hands!
oli shepheard
09:25 12 Sep 25
Extremely helpful in finding the right solution … installation was undertaken quickly and efficiently … the team also contacted National Grid who needed to update the existing setup.
Response from the owner 14:43 15 Sep 25
Thanks Oli - nice dealing with you and hope you enjoy your new Kia EV!
Phil Cole
20:36 10 Sep 25
A quick and great job from start to finish.
Great communications from all staff.
Thank you
Aaron Harlow
08:49 10 Sep 25
Brilliant from start to finish, smooth installation. I can highly recommend.
Manjinder Gill
09:52 06 Sep 25
Just had the Hypervolt home 3 pro installed from survey to a fast install these guys were a joy to work with.

Thank you for the very quick turnaround!
John Cracknell
08:51 03 Sep 25
Excellent and efficient service, from the initial inspection to fitment it was a seamless experience, lovely friendly people. We would highly recommend
Janet Pulling
16:29 02 Sep 25
An excellent service from start to finish. I would highly recommend them.
Peter Sargent
12:37 02 Sep 25
Really great service - survey, installation and customer support all very good. Installation was as booked, took half a day and the engineer was very tidy and left everywhere 'as found' Would definitely recommend!
Ed Delaney
08:42 31 Aug 25
Great experience using Brum-E Car Chargers - very professional and friendly from start to finish and the installation was done very quickly and cleanly - very happy and would definitely recommend!
Ian Ilersic
09:21 10 Aug 25
I would recommend Pat and his team. Straightforward from start to finish. Quick and clean installation and everything clearly explained.
Response from the owner 08:49 20 Aug 25
Thanks for the review! We were delighted to install your EV charger within 7 days!
5.0
Based on 70 reviews
powered by Google
Raheem Hussain
10:14 19 Sep 25
Even though we weren’t able to proceed with our EV charger installation due to our own circumstances, we cannot recommend this company highly enough. From start to finish, Patrick and Michelle provided absolutely outstanding service friendly, professional, and incredibly knowledgeable. They went above and beyond to guide us through the process, answering every question with patience and clarity.

It’s rare to come across a team that genuinely cares this much about their customers, even when the job doesn’t go ahead. If you’re considering an EV installation, don’t hesitate to choose them, you’ll be in the best hands!
oli shepheard
09:25 12 Sep 25
Extremely helpful in finding the right solution … installation was undertaken quickly and efficiently … the team also contacted National Grid who needed to update the existing setup.
Response from the owner 14:43 15 Sep 25
Thanks Oli - nice dealing with you and hope you enjoy your new Kia EV!
Phil Cole
20:36 10 Sep 25
A quick and great job from start to finish.
Great communications from all staff.
Thank you
Aaron Harlow
08:49 10 Sep 25
Brilliant from start to finish, smooth installation. I can highly recommend.
Manjinder Gill
09:52 06 Sep 25
Just had the Hypervolt home 3 pro installed from survey to a fast install these guys were a joy to work with.

Thank you for the very quick turnaround!
John Cracknell
08:51 03 Sep 25
Excellent and efficient service, from the initial inspection to fitment it was a seamless experience, lovely friendly people. We would highly recommend
Janet Pulling
16:29 02 Sep 25
An excellent service from start to finish. I would highly recommend them.
Peter Sargent
12:37 02 Sep 25
Really great service - survey, installation and customer support all very good. Installation was as booked, took half a day and the engineer was very tidy and left everywhere 'as found' Would definitely recommend!
Ed Delaney
08:42 31 Aug 25
Great experience using Brum-E Car Chargers - very professional and friendly from start to finish and the installation was done very quickly and cleanly - very happy and would definitely recommend!
Ian Ilersic
09:21 10 Aug 25
I would recommend Pat and his team. Straightforward from start to finish. Quick and clean installation and everything clearly explained.
Response from the owner 08:49 20 Aug 25
Thanks for the review! We were delighted to install your EV charger within 7 days!